Coronavirus (Covid-19) Update 8th April 2020

NHS updates

  1. Help the NHS help us all

1.1    Do your bit – go to the right place for the right care.  Here are four options to get the treatment you need.

  1. Go to A&E or call 999 with life-threatening emergencies only.  This includes symptoms like:
  2. Loss of consciousness.
  3. Acute confused state and fits that are not stopping.
  4. Persistent, severe chest pain.
  5. Breathing difficulties.
  6. Severe bleeding that cannot be stopped.
  7. Severe allergic reactions.
  8. Severe burns or scalds.
  • Go to Minor Injuries Units with conditions that need urgent attention but aren’t critical. This includes symptoms like:
  • Sprains, strains, cuts and grazes.
  • Arm, foot and leg injuries.
  • Bites, minor burns and scalds.
  • Broken bones.
  • Minor head injuries.
  • Eye problems such as scratches and foreign bodies in the eye.

You can find these clinics at:

South Bristol Community Hospital, Hengrove, BS14 0DE 0117 342 9692.

North Somerset Community Hospital, Clevedon, BS21 6BS 01275 546852.

West Gate Centre, Yate, BS37 4AX 01454 315 355.

  • Contact your GP Practice if you have a minor illness. This includes symptoms like:
  • Sore throat.
  • Rash.
  • Stomach upset.
  • Hayfever.
  • Go to for 24/7 advice.

1.2    New temporary Covid-19 hospital due soon

The new NHS Nightingale Hospital Bristol, based at the University of West of England Frenchay campus, is due to accept its first patient week commencing 20 April 2020 and will care for up to 1,000 people affected by Covid-19.

1.3    Easter Bank Holiday

GP surgeries in Bristol will remain open on Good Friday (10 April) and Easter Monday (13 April) as part of measures to ease pressure on local hospitals during the coronavirus outbreak.

–   Practices will treat the two bank holidays as normal working days and appointments will be available for patients on both days.

–   Local minor injuries units in Yate, Clevedon and South Bristol will also be available over the Bank Holiday weekend, and many community pharmacies will be open on Good Friday and Easter Monday.

The four-day Easter Bank Holiday weekend is likely to be warm and sunny and, while everyone understands the temptation to ‘get outside and make the most of it’, we all need to resist it.  So, don’t forget that the Covid-19 risk is very, very real and “keep your social distance”!

2.   Adult Social Care

2.1    Direct Payments employers

The Council’s Employment Support Team is spreading the word about local temporary vacancies.  If you are looking for temp (or new) staff, please send any local vacancies to who will promote them through our Ways2Work network. Some will also then appear on the Council’s feeds.  Employment Support helps residents into work free of charge. 

2.2    PPE supplies

Following delivery of PPE for Health & Social Care across BNSSG on Tuesday this has been sent to care providers (internal and external).  BCC will continue to rate each provider in relation to their access to PPE and support them with accessing appropriate provision through sharing existing stocks.  Adult Social Care is following national Public Health England (PHE) guidance on the use of PPE for care providers and front line social workers.  Updated guidance is being shared with employees including all frontline care staff, social workers and other practitioners who undertake visits to people’s homes.

We have asked the Council what they are doing to get these supplies to those Disabled and older people who have personal care support at home – from care workers, family, friends or volunteers.  We will let you know as soon as we get a response.

3.   Volunteering

So far over 3,000 people have put their names forward to help through Can Do Bristol.  The more people we have involved across more communities and neighbourhoods, the wider this support network will reach.

The Council is currently in the process of matching volunteers’ skills to roles.  The roles we’re focusing on right now are reaching out to those people most isolated by the current situation and helping make sure those in need can get their shopping, medicines and other essential supplies.

If you or your colleagues, friends and family and neighbours wish to volunteer please direct them to Can Do.

If you need a Can Do volunteer to support you with shopping, walking your dog, collecting medicines, or you need some carer/PA cover to assist you in your home:

  • Call the We Are Bristol freephone number – 0800 694 0184 (currently open 8:30am-5:00pm Mon-Fri and 10:00am-2.00pm Sat-Sun)or
  • If you can’t telephone, email

4.   Employment

Increase to Working Tax Credits

Are you on Working Tax Credits?

As part of the government’s support package during the Covid-19 pandemic, they have increased the basic element of Working Tax Credit by £1,045 to £3,040 from 6 April 2020 until 5 April 2021 [link].

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