UK Mental Health Helplines

With so much focus on physical health at the moment, it is equally important to look after our mental health and check in with those who are struggling. There is a lot of support out there for people who are in a crisis.

If you need immediate help:

In an emergency:

  • Call 999
  • Go to your local A&E department

If you’re in crisis and need to speak to someone:

  • Call NHS 111 (for when you need help but are not in immediate danger)
  • Contact your GP and ask for an emergency appointment
  • Contact the Samaritans 
  • Use the ‘Shout’ crisis text line – text SHOUT to 85258


Mind offers advice, support and information to people experiencing a mental health difficulty and their family and friends. Mind also has a network of local associations in England and Wales to which people can turn for help and assistance.

Lines are open Monday to Friday 9am to 6pm (except bank holidays). 

Rethink Mental Illness

Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding.

(Rethink was formerly called the National Schizophrenia Fellowship)


PAPYRUS is the national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.

Open 10am-10pm on weekdays and 2pm-10pm on weekends and bank holidays


  • Parents helpline: 0808 802 5544 (Mon-Fri from 9.30am to 4pm)
  • YoungMinds Crisis Messenger: text YM to 85258

Campaign Against Living Miserably (CALM)

A helpline for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

5pm to midnight, every day of the year


SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.

  • Support Forum:
  • Saneline: 0300 304 7000 (local rate on BT landlines) Open 4:30-10:30pm every day

Off the Record (Bristol)


Bristol based Young Person’s Mental Health charity offering free and confidential emotional support and advice to anyone aged 11-25 (inclusive) living in the Bristol council area. Also offer free counselling, art therapy, groups and workshops on issues affecting young people. Training for professionals working with young people.

  • Mon 9.30am-7.30pm,
  • Tue 9.30am-8pm,
  • Wed 9.30am-8pm,
  • Thu 9.30am-7.30pm,
  • Fri 9.30am-5.30pm,
  • Sat 9.30am-3pm

Womankind – Bristol Women’s Therapy Centre

Helpline providing listening support for women experiencing mental health issues, women in distress and women suffering domestic abuse. The Team can help with issues including depression, anxiety, an acute crisis, rape, relationship difficulties, enduring problems arising from past physical, emotional or sexual abuse. Calls to the 0845 number will cost 5p per minute plus your telephone provider’s Access Charge. Calls are charged at local rate for landlines – please check costs with your telephone provider. Womankind also provides women in the Bristol area with free or affordable professional counselling, psychotherapy and on-going support.

Self Injury SupportOur services

Self Injury Helpline – 0808 800 8088

TuesdayWednesday andThursday  from 7pm – 9.30pm. 

Call us for free, confidential, non-judgemental emotional support around self-injury.

For more information click here.

TESS text and webchat support

Text us on 07537 432444. For Webchat, click on the box on this page.

Tuesday, Wednesday and Thursday from 7pm – 9.30pm.

For more information click here.

Confidential and anonymous helpline run by women offering emotional support, listening and signposting for women affected by self injury. Calls are not recorded and no personal information is passed on. Helpline number will not appear on telephone bills and is free to call from mobiles and landlines. Also run TESS text and email support for girls and young women up to 24 who self-injure. The Team aim to text back within half an hour and to email within 24 hours during opening times. Can also provide information and publications about self-injury, offer talks and self-injury training courses to professionals and support self-help groups. The Charity can also provide workbooks, information booklets and training packs for family members or supporters of people with learning difficulties. Maintain a UK-wide database of self harm support groups and organisations on website and run a monthly good practice ebulletin.

MindLine Trans+ 0300 330 5468

MindLine Trans+ is a confidential  emotional, mental health support helpline for people who identify as Transgender, Agender, Gender Fluid, Non-binary…

We are also here to support family members and friends and to provide signposting to other services and resources.

We are a national helpline, you can call us from anywhere in the UK.

The MindLine Trans+ provides a safe place to talk about your feelings confidentially. We don’t record calls nor ask for any personal details. Our listeners will try understand the multitude of feelings and concerns that may be going on for you. We are here to listen and offer our support.

We have volunteers with lived experience of Trans+ or are Allies responding to your calls as often as possible and are open 2 evenings a week Mondays and Fridays from 8pm to midnight.

Please feel free to download and share the MindLine Trans+ Flyer or visit our Facebook and Twitter pages for service updates.

Mental Health and Money Advice

For Mental Health and Money Concerns visit

NHS mental health services

Find information, advice and local services on the NHS website. You can also get advice from the NHS 111 phone service.

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