GWR will be transitioning to an Emergency Measures Agreement.
The focus – in fact the whole of the railway industry’s focus – is making sure they can continue to provide the services key workers need to get to where they want to go.
It also means that they can refund Advance tickets purchased before 23 March, and administration fees are waived on season ticket refunds.
GWR continue to talk to government about the next steps for GWR after the Emergency Measures Agreement, the government have said this thus far. – https://www.gov.uk/government/news/government-ensures-ticket-refunds-and-protects-services-for-passengers-with-rail-emergency-measures