Latest Government Guidance on Coronavirus (COVID-19): health, care and volunteer workers parking pass and concessions

Published 3 April 2020

Contents

–   How to use the pass

–   COVID-19 parking concessions – general guidance

–   What to do in the event of enforcement action

This pass provides evidence of entitlement to free parking for those on duty as an NHS staff member, health or social care worker, or NHS Volunteer Responder.  This is to enable them to access parking concessions in local authority-owned off-street car parks and on-street bays during the COVID-19 emergency response period.

The pass does not replace any existing permit that has been issued by a local authority for COVID-19 parking concessions, which you should continue to use.  You can also continue to use any other evidence of entitlement to these parking concessions that has previously been accepted by your local authority.

Everyone who is entitled to COVID-19 parking concessions, as well as local authority parking enforcement, should read the following general guidance.

How to use the pass

Passes will be made available through NHS Trusts, local authorities and the Royal Voluntary Service.  If you are a Direct Payments’ employer and need a pass for your PAs, contact We Are Bristol on 0800 694 0184 (currently operating 8:30am-5:00pm Mon-Fri and 10:00am-2.00pm Sat-Sun) or email: coronavirus@bristol.gov.uk

and request one.

  1. You should clearly write your registration number and name of your employer where indicated. For NHS Volunteer Responders please put Royal Voluntary Service as your employer.
  2. Display your pass on the dashboard where it can be clearly seen through a windscreen with the printed side facing up.
  3. If the detail on the pass becomes illegible you should print and complete a new one.

When the pass is clearly displayed and used in accordance with these guidance notes, pass users will not usually receive PCNs and should not be towed away, unless they are parked causing a serious obstruction.

COVID-19 parking concessions – general guidance

  • Parking concessions for COVID-19 can only be used when on official duty as an NHS staff member, health and social care worker or NHS Volunteer Responder.  Local authorities, NHS Trusts and the Royal Voluntary Service will be distributing the pass to those they deem to be eligible within this definition.  NOTE: Personal Assistants count as health and social care workers.
  • Please check carefully whether a car park is council or privately owned or operated before parking.  This COVID-19 parking concession is available in council owned and operated off-street car parks, on the public highway and on council maintained housing estates only.
  • Similar concessions may be available in some private car parks during the COVID-19 emergency response, but you should check with operators locally as to where these apply and whether any additional information is required.  For example, you may need to register your vehicle registration with the operator to gain a concession before parking.  Car parks which use Automatic Number Plate Recognition technology (ANPR) may issue a Penalty Charge Notice even if a vehicle is temporarily parked, whilst terms and conditions are being read.
  • Pass users, whilst on official duty, can park in on-street dedicated parking bays such as; pay to park bays and residents’ bays without having to pay.
  • If there are no alternative parking spaces available, users can park on single yellow lines, with the exception of:
  • those where additional loading restrictions apply (look for kerb markings and loading restriction times shown on upright signs), or
  • those that are within 10 metres of a junction.
  • Concession users are advised to park considerately and safely.  They must always ensure that they do not cause an obstruction or endanger other road users and must not stay in a parking place for any longer than is necessary.
  • If the pass or other previously agreed permit/evidence is not displayed correctly, a Civil Enforcement Officer may not be able to establish that you are on duty and may issue a Penalty Charge Notice (PCN).
  • This scheme will last for as long as government deems necessary, as part of its COVID-19 response. The end of the scheme will be publicly communicated. COVID-19 parking concessions must not be used beyond the date upon which you are advised that they have ceased.
  • Concessions do not apply on-street in the following places:
  • parking at your normal place of residence or other locations whilst not at work or volunteering
  • on double yellow lines
  • on single yellow lines within 10 metres of a junction
  • where loading and unloading restrictions (kerb markings) are in operation
  • zig zag lines at pedestrian crossings
  • keep clear markings outside a school, a hospital or fire, police or ambulance station
  • dropped kerbs
  • bus stops
  • suspended bays
  • Disabled bays
  • police bays
  • ambulance bays
  • car club bays
  • electric vehicles bays
  • red routes.

If you have a Blue Badge, the Blue Badge rules apply.

  • Any parking outside of the concessions guidance may result in the receipt of a PCN.

What to do in the event of enforcement action

  • If you do receive a PCN please contact the issuing local authority and explain that you were on official duties.
  • If a vehicle showing the pass or other previously accepted evidence or permit needs to be relocated due to it causing an obstruction, every effort will be made to find the user before any action is taken.  Wherever possible the vehicle will be relocated to the nearest safe on-street location.
  • If you receive a parking ticket (often called a Parking Charge Notice) from a private parking company, then you will have to contact the company directly.  These concessions are not valid for all privately owned or managed car parks.  You must check first before parking or entering a car park.
  • The pass is valid in all local authority areas across England. However, local policy within certain areas may apply should a PCN be issued.  Check your local authorities’ website for further details.
  • You should clearly write your registration number and the employer’s name where indicated.  For NHS Volunteer Responders please put Royal Voluntary Service as your employer.
  • Display your pass on the dashboard where it can be clearly seen through a windscreen with the printed side facing up.
  • If the detail on the pass becomes illegible you should print and complete a new one.

When the pass is clearly displayed and used in accordance with these guidance notes, pass users will not usually receive PCNs and should not be towed away, unless they are parked causing a serious obstruction.

COVID-19 parking concessions – general guidance

  1. Parking concessions for COVID-19 can only be used when on official duty as an NHS staff member, health and social care worker or NHS Volunteer Responder.  Local authorities, NHS Trusts and the Royal Voluntary Service will be distributing the pass to those they deem to be eligible within this definition.
  • Please check carefully whether a car park is council or privately owned or operated before parking.  This COVID-19 parking concession is available in council owned and operated off-street car parks, on the public highway and on council maintained housing estates only.
  • Similar concessions may be available in some private car parks during the COVID-19 emergency response, but you should check with operators locally as to where these apply and whether any additional information is required.  For example, you may need to register your vehicle registration with the operator to gain a concession before parking.  Car parks which use Automatic Number Plate Recognition technology (ANPR) may issue a Penalty Charge Notice even if a vehicle is temporarily parked, whilst terms and conditions are being read.
  • Pass users, whilst on official duty, can park in on-street dedicated parking bays such as: pay to park bays and residents’ bays without having to pay.
  • If there are no alternative parking spaces available, users can park on single yellow lines, with the exception of:
  • those where additional loading restrictions apply (look for kerb markings and loading restriction times shown on upright signs), or
  • those that are within 10 metres of a junction.
  • Concession users are advised to park considerately and safely.  They must always ensure that they do not cause an obstruction or endanger other road users and must not stay in a parking place for any longer than is necessary.
  • If the pass or other previously agreed permit/evidence is not displayed correctly, a Civil Enforcement Officer may not be able to establish that you are on duty and may issue a Penalty Charge Notice (PCN).
  • This scheme will last for as long as government deems necessary, as part of its COVID-19 response.  The end of the scheme will be publicly communicated. COVID-19 parking concessions must not be used beyond the date upon which you are advised that they have ceased.
  1. Concessions do not apply on-street in the following places:
  • parking at your normal place of residence or other locations whilst not at work or volunteering
    • on double yellow lines
    • on single yellow lines within 10 metres of a junction

where loading and unloading restrictions (kerb markings) are in operation

  • zig zag lines at pedestrian crossings
    • keep clear markings outside a school, a hospital or fire, police or ambulance station
    • dropped kerbs
    • bus stops
    • suspended bays
    • Disabled parking bays
    • police bays
    • ambulance bays
    • car club bays
    • electric vehicles bays
    • red routes
  • Any parking outside of the concessions guidance may result in the receipt of a PCN.

What to do in the event of enforcement action

  1. If you do receive a PCN please contact the issuing local authority and explain that you were on official duties.
  • If a vehicle showing the pass or other previously accepted evidence or permit needs to be relocated due to it causing an obstruction, every effort will be made to find the user before any action is taken.  Wherever possible the vehicle will be relocated to the nearest safe on-street location.
  • If you receive a parking ticket (often called a Parking Charge Notice) from a private parking company, then you will have to contact the company directly.  These concessions are not valid for all privately owned or managed car parks.  You must check first before parking or entering a car park.
  • The pass is valid in all local authority areas across England. However, local policy within certain areas may apply should a PCN be issued. Check your local authorities’ website for further details.

Latest PPE Advice from 3rd April 2020

What do you need to protect yourself and others from?

COVID-19 is not airborne, it is passed from person to person through droplets and surfaces.  So, sneezes, coughs, contact with the natural mucous in eyes, mouths and noses – or surfaces where any traces of these things have been left – are ways of passing on the infection.  However, it isn’t passed between people just by breathing the same air.

What precautions should your PAs or carers be taking?

If you are living in your own/family’s home, anyone providing direct care to a member of the household who has a possible or confirmed case of coronavirus, the person providing care should use:

  • Disposable gloves, that should be binned after a session of contact is complete;
  • disposable apron, that should be binned or, if designed as re-usable, decontaminated (cleaned in soapy water 77degrees Fahrenheit or higher, or with a 10% or higher solution of bleach – if it won’t damage the item – or with a sanitiser containing at least 70% pure alcohol or higher) immediately after use;
  • fluid-resistant surgical mask that should be binned after a session of close contact (less than two meters) is complete;

single use4 single use4 single or sessional use4,5

 risk assess single or sessional use4,5,8

Direct care or visit to any individuals in the extremely vulnerable group or where a member of the household is within the extremely vulnerable group undergoing shielding9

single use4 single use4 single use4

do the following Aerosol generating procedures for You?

  1. Tracheotomy/tracheostomy procedures
  2. Open suctioning
  3. Non-invasive ventilation (NIV), Bi-level Positive Airway Pressure (BiPAP), Continuous Positive Airway Pressure ventilation (CPAP)
  4. High-frequency oscillating ventilation (HFOV)
  5. High-flow Nasal Oxygen (HFNO)
  6. Induction of sputum

If so, you should be providing them with:

  • Disposable gloves, that should be binned immediately after use
  • Fluid-repellant coverall/gown, that should be binned or, if designed as re-usable, decontaminated immediately after use
  • Filtering face-piece respirator, that should be binned or, if designed as re-usable, decontaminated immediately after use
  • Eye/face protection, that should be binned or, if designed as re-usable, decontaminated immediately after use

Source: From Public Health England, UK: COVID-19: Guidance for infection prevention and control in healthcare settings. Version 1.0

Latest Government Advice for Pet Owners

We all need to do what we can to reduce the spread of coronavirus.  The single most important action we can all take in fighting coronavirus is to stay at home in order to protect the NHS and save lives.

You should follow the current guidance and must stay at home, except for very limited purposes.

The following advice provides further detail for pet owners and livestock keepers on maintaining the welfare of their animals during the coronavirus pandemic.

There is no evidence of coronavirus circulating in pets or other animals in the UK and there is nothing to suggest animals may transmit the disease to humans.  In line with the general advice on fighting coronavirus, you should wash your hands regularly, including before and after contact with animals.

Dogs

Advice if you have symptoms of coronavirus and must remain at home for 7 days, or 14 days as a household

If your dog cannot exercise at home, you should ask someone outside of your household to walk your dog for you.

All non-essential trips to vets should be avoided. If your pet needs urgent treatment, you must phone the vet to arrange the best approach to meet your pets’ needs.

Advice if you do not have symptoms of coronavirus

You may leave your house to exercise once a day and you should combine this with walking your dog.  In doing so, it is important that you minimise the time spent outside of the home and remain 2 metres away from anyone outside of your household.

All non-essential trips to vets should be avoided. I f your pet needs urgent treatment, you may take them, but must remember to wash your hands and remain 2 metres away from anyone outside your household.  You must call the vet before going to see them.

Advice for those walking dogs on behalf of someone not able to

You may also leave your house to provide care or help a vulnerable person.  This includes walking a dog for someone who is unable to leave their house because they are self-isolating or being shielded.  You should remember to wash your hands before and after handling the dog and keep 2 metres away from other people and animals, including when handing over the dog to the owner.

General advice for all cat owners

You should wash your hands before and after any contact with your cat.

Bristol City Council Services

We have some changes to services:

  • waste services: garden waste and bulky waste collections suspended, household waste recycling centres closed
  • school closures closed until further notice, except for children of key workers and vulnerable children
  • Free School Meals: some schools are providing Free School Meal vouchers

If you need help using our services or need access to a computer to contact us, you can visit the Citizen Service Point.

From 18 March 2020 the Citizen Service Point (CSP) will only be handling emergency cases until further notice.

The decision has been taken to promote social distancing and to ensure some protection for frontline staff who serve hundreds of citizens on a daily basis. Services which will temporarily be unavailable in the CSP are all available either online or by telephone.

Essential services that will continue:

  • Local Crisis Prevention Fund
  • homelessness: if citizens are not homeless on the day a triage can be undertaken on the phone
  • antisocial behaviour (severe cases)
  • keys for end of tenancy
  • licencing will be provided by licensing service but will be limited
  • scan coin machines for payments
  • self-serve computers will be available (spaced out)

Non-essential services that will not be available at the CSP for a short period:

  • assistance to complete Home Choice Bristol forms – (online or phone)
  • assistance on other application forms (Housing Benefit, Council Tax etc.) – (online support available by phone)
  • providing supporting documents for applications – (online)
  • EU Settlement applications – (online or a rearranged appointment at a later date)
  • Travel Card and Blue Badges – (online or phone)
  • notifying tenancy changes – (online)
  • Council Tax Reduction – (online or phone)
  • Universal Credit (except in an emergency) – can contact DWP and CAB for advice
  • applying for white goods – (online or phone)
     

Online services

Many people find what they need online. You can:

The Citizen Service Point has computers that you can use to get council services.

You can also get advice from staff in person. If we think you’ll need more help, we’ll book a one to one appointment for you.

Location

100 Temple Street, Bristol, BS1 6AG Opening hours

Monday9am to 5pm
Tuesday9am to 5pm
Wednesday10am to 5pm
Thursday9am to 5pm
Friday9am to 5pm
  • Blaise Nursery retail outlet
  • Bristol City Council run park cafes and kiosks at Ashton Court, Blaise Estate, Oldbury Court Estate, Canford Park, St George Park and Hengrove Play Park
  • toilets on all sites
  • Hengrove Play Park play equipment
  • Cabot Tower
  • all parks car park: Ashton Court Estate, Blaise Estate, Oldbury Court Estate, Snuff Mills, Eastville Park, Redcatch Park and Netham Park
  • St Andrews Park paddling pool
  • Netham pavilion
  • Ashton Court miniature railway 
  • bowling greens as well as removal of goalposts and ‘last man standing’ cricket
  • the golf hub at Ashton Court
  • children’s play areas in parks
  • wheels parks and multi-use games areas 
  • park shelters
  • sport facilities for formal or informal sports

Don’t go to a park if you have symptoms of coronavirus (COVID-19). Stay at home and self-isolate.

  • St Nicholas Markets: closed until further notice
  • Bidding on Bristol Council property is suspended

Local council, Mayoral and Police and Crime Commissioner elections due to take place in May 2020 have been postponed for a year.

Call Bristol Care Direct on 0117 922 2700 if your Personal Assistant can’t support you or meet your care needs due to the coronavirus (COVID-19) and you don’t have any other support network which means you have no care today or tonight.

Wecil and People Plus will continue to administer payroll by usual email or telephone

People Plus 0330 123 2815

Wecil  01179 479 933

Supermarket opening times in Bristol area

Supermarket opening times in Bristol area

Aldi 8am -8pm

(8am – 9am  for most vulnerable)

Asda 8am – 9pm

(8am – 9am  for most vulnerable)

                       Co-op 7am – 8pm (petrol stores till 11pm)

(8am – 9am  for most vulnerable Mo – Sat; 11am on Sundays)

Costco 10am – 8.30pm

Iceland 8am – 6pm

(8am – 10am on Wednesdays for most vulnerable)

Lidl 8am -8pm

(some individual stores have changed from this)

M& S foodhalls 8am – 8pm

Morrisons 9am -8pm

(9am – 10am  for most vulnerable)

Sainsburys  8am – 8pm

(Mon, Wed, Fri 8am-9am for most vulnerable)

Waitrose open as usual

Other essential places open are:

Pharmacies

Newsagents

Petrol stations

Bicycle shops

Home and Hardware shops

Laundrettes

Dry cleaners

Pet shops

Post offices

Banks

GP surgeries and Dentists – please phone for their latest information.  Help is available for online appointments on request.

We are Bristol Support phoneline

Call 0800 694 0184 (freephone, 8.30am to 5pm Monday to Friday, 10am to 2pm Saturday, Sunday and bank holidays)

Call handlers will be available initially during office hours (8.30am-5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items and medication. They can also help arrange follow-up support with different organisations.