Research into social workers’ communication with D/deaf or Disabled service users from Shaping Our Lives

Banner image that shows a graphic of group of three heads, text which reads 'Applicants Wanted - Diogital Technologies Study' and the logos for Shaping Our Lives, Kings College London and the British Association of Social Workers.

Are you D/deaf or Disabled with an impairment or long-term health condition?

Have you been given any support by a social worker in the last 2 years (for yourself, not as a carer)?

Are you 18 or over?

If you can answer ‘Yes’ to all these questions then you fit the bill for a study being led by Shaping Our Lives, King’s College London and the British Association of Social Workers.

The study will explore how adult social workers use (or do not use) digital technologies when communicating with and supporting Disabled people. By digital technologies we mean things like emails, phone calls, texts, WhatsApp or Zoom calls. They want to understand the pros and cons in the use of digital technologies for different people and for different tasks and we would like to hear your experiences.

You will be given a choice about how you want to take part. It could be an interview by phone or via Zoom, or face-to-face (Covid allowing). Or you could opt to engage in an email conversation with a researcher. The researchers on this study are Disabled lay researchers. The researcher team will use the findings from this study to provide information and guidance for social workers and D/deaf and Disabled people, which they hope will improve people’s experience.

In recognition of your time, they will give a £25 voucher to people who take part.

If you might be interested or would like to ask any questions please contact the researcher, Sophie on 0207 848 3033 or

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